A Message From New Jersey American Water

Dear Valued Customer - New Jersey American Water will be launching our Lead Service Line Replacement Program in your community with support of our qualified contractor, CDM Smith, beginning on or about February 26, 2024. The first part of this program is to inspect and identify the material of our customer’s water service line.

To help identify the material of the customer-side service line, our qualified contractor, CDM Smith, will be canvassing in the community and performing in-house inspections.

Customers are encouraged to schedule an appointment by calling CDM Smith at 732-590-4700 or by emailing the team at
NJAWLead@cdmsmith.com.

If it’s discovered that your service lines is made of lead or galvanized steel, the CDM Smith representative will inform you of the next steps in the process, including signing a consent agreement allowing our qualified contractor to complete the service line replacement work, as it requires access inside the property to complete the connection to your home’s internal plumbing. Service line replacement, permit fees, and restoration associated with this work will be paid for by New Jersey American Water. The cost of this program is covered by the “LSLR Charge” that appears on your bill each month, and at no time will our contractors ask you for money.